Terms and Conditions

By accessing or using the RANCH website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services or placing an order.

Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a legal guardian

  • You will use the website for lawful purposes only

  • You will not misuse or attempt to harm the website or its operations

Product Information

We make every effort to display product descriptions, images, and prices accurately. However:

  • Product images are for illustration purposes only

  • Minor variations in packaging or appearance may occur

  • Product availability is subject to change without prior notice

Orders & Payments

  • All orders placed through the website are subject to acceptance and availability

  • Prices are listed in local currency and may change without notice

  • Payment must be completed before order processing unless Cash on Delivery is selected

  • RANCH reserves the right to cancel or refuse any order at its discretion

Shipping & Delivery

  • Delivery time is estimated at 2–5 business days

  • Orders are delivered frozen and carefully packaged

  • Delivery delays caused by factors beyond our control are not our responsibility

No Returns or Exchanges

Due to the nature of frozen and perishable food products:

  • No returns or exchanges are accepted after delivery

  • Customers must inspect orders at the time of delivery with the courier

  • Exceptions apply only if products are damaged, expired, or not frozen upon arrival

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of RANCH and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

RANCH is not liable for:

  • Improper storage or handling of products after delivery

  • Allergic reactions or misuse of products

  • Indirect or incidental damages arising from the use of our products or website

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

Changes to Terms

RANCH reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective once posted on this page.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Egypt.

Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
📧 randa.ghataty@ranch.com.eg